Zensai is behind the award-winning Human Success Platform – the only AI-powered people development suite built fully inside Microsoft 365. This is the HR operating model for the age of AI.

What we call Human Success:

• Human-led, AI-powered, and business-aligned, unlocking growth for every employee and success for every organization.
• Combining learning, engagement, and performance in one continuous system, we support organizations all the way from delivering compliance training and onboarding, development, career progression, to building high-performing teams.
• And because it’s natively part of the Microsoft ecosystem, it sits where people already work: inside Teams, Outlook, SharePoint, and Copilot, while inheriting Microsoft 365’s enterprise capabilities and security.

With over 6,000 customers, 3.5+ Million users worldwide, Gartner “Cool Vendor” designation, hundreds of G2 badges, a Microsoft Top Tier partner and preferred solution, we are proudly running 100% on the Microsoft eco-system.

Check us out at www.Zensai.com

Our three core product solutions are (Zensai):

• Learn365 is the AI powered LMS that helps you build training faster, automate admin, track what matters, and reach every learner. All without leaving Microsoft 365.
  Learn365 Accelerate training delivery, automate admin, and improve learner outcomes right inside Microsoft 365 with AI-powered tools and tracking.
  
• Engage365 strengthens every stage of the employee experience, from onboarding to continuous growth. Regular check-ins and AI-powered sentiment insights empower managers, builds trust, and turns feedback into action.
  Engage365 Boost trust and culture by turning feedback into action with check-ins, recognition, and communication all within Microsoft 365.
• Perform365 equips everyone to succeed with fair, flexible performance tools. HR uses transparent templates to ensure consistency, sees real-time updates without chasing, and streamlines people-management to reduce busywork.
  Perform365 Drive fair, focused performance with real-time goals and check-ins replacing outdated reviews and aligning teams for future success.
  

   

• Lastly, the Adoption Hub: our plug and play lightweight version of Learn365, designed specifically to help your clients drive user adoption of Microsoft Copilot. The Adoption Hub is available through Pax8 Marketplace. If you want to know more about purchasing our other solutions, please reach out to our sales team as these are not available through Pax8 Marketplace.

The Adoption Hub turns training into a strategic service and eliminates shelfware. Move beyond license provisioning into high-value enablement, with instant deployment, multi-tenant content management, and measurable adoption insights.

The Adoption Hub makes MSPs services stickier, accelerates ROI, and positions you as the customer's long-term adoption partner with AI-supported course creation and instant tracking & reporting.

The Adoption Hub supports change management, ensuring all users are able to make the best use of the technology available to them. And by the way: it somes with end-to-end Copilot training, taking users from Ai novice to expert, quickly saving time and effort on basis tasks. 

The Adoption Hub is exclusively sold through the Pax8 Marketplace and not competitively offered directly or through Microsoft Marketplace!

The Adoption Hub is featured on our website to describe features and functionalities; however, all transactions go through the Pax8 Marketplace.

Not yet. Other offerings are in the making, especially for NGO (non for profit) or higher-tier subscriptions of the full Zensai solution portfolio.

Zensai offers limited availability of NFR licenses. Please contact your Pax8 / Zensai representative for more details. NFR licenses are limited (number of licenses per partner, length) and require certain interaction with Pax8 and Zensai’s global Partner Excellence team.

No, a Copilot license is not required, not even for using Learn365 Agent in Copilot. However, some courses provided in the Adoption Hub include functionality only available to Copilot licensed users.

Adoption Hub supports learning in multilingual organizations and is localized for 26 languages.

The primary language is English (United States). Find a list of supported languages in this article: Languages-supported-by-Learn365

Initially the Adoption Hub Courses and Training Plans are in English. Additional languages will be added at a later date.

The Adoption Hub is the ideal partner to educate your clients on all things Copilot.

• The Adoption Hub functions as a learning tool for various types of new technology and intelligence, e.g. compliance material, new-starter training, and similar applications.
• It also supports Copilot rollout, from beginning to end, taking your customers from AI novice to Agent Creator as well as courses on various  Microsoft products.
• The Adoption Hub saves you delivering the same webinars or courses repeatedly, as a platform where your services go from 1:1 to 1:many, and you can spend your time optimising your services.

There are multiple ways to bundle the Adoption Hub, so the best solution depends on the client.

One of the most popular solutions are:

• Bundling Copilot licenses with Adoption Hub licenses (an easy conversation with the client).
• Bundling Copilot licenses and Adoption Hub licenses with other services you deliver.
• MSP is funding the Adoption Hub completely or partially for x-amount of time, e.g., through a paid consulting project (in order to roll out Copilot).

Consider the following scenario (something we have increasingly noticed in conversations with MSP’s):

• MSP is funding the Adoption Hub completely or partially for x-amount of time, e.g., through a paid consulting project (in order to roll out Copilot).

The Adoption Hub is licensed per user and comes with a yearly commitment.

No, it is not possible to bundle licenses (i.e. purchasing multiple licenses) and distribute them. Purchases are made per client (tenant).

Of course, using it yourself will make it easier for you to realize the value the Adoption Hub provided to your clients.

You, the partner. The Adoption Hub is a Plug and Play solution for the client, but full administrative capabilities are given to the partner (you). If you choose, you can pass these on to your customer - enquire with our success team for best practice advise on this. 

The Adoption Hub is a Plug and Play solution for the client. Administrative capabilities are typically not be delegated to the customer (LMS Admin, Course Catalog Admin), but you can choose to do so. If so, we advise you consult with our success team for best practice advise.

Yes, the Learn365 Partner Dashboard allows management access to all your clients with Adoption Hub / Learn365 licenses.

Note: This is available for clients managed via partner/client relationship (GDAP).

Users can be added to the Adoption Hub (User List) at any point in time, by simply adding them to the User List from the customer’s Entra ID (Account name, Entra ID group, Office365 group).

Please note: If more users are added than the number of purchased licenses, the system will first trigger an email notification, and after 2 weeks it will stop operating until the issue is resolved. To resolve the issue, purchase more licenses via Pax8 Marketplace. As soon as the order is processed and synced with Zensai, the client tenant under licensed notification is cleared.

Provided you, the admin, have enabled auto enrolment via the Partner Dashboard, newly added users will receive the courses as intended. No adverse effect.

Provided you, the admin, have enabled auto enrolment via the Partner Dashboard, newly added users will receive the courses as intended. No adverse effect.

Yes, you can. You are the Administrator and are allowed to use the full functionality. This is useful in certain scenarios (including one-off situations, hands-on consulting, etc.).

Full content authoring capabilities are available on a case by case basis. Please contact your sales representative for further information.

Immediately after installation and configuration of the Adoption Hub, the Copilot Adoption Starter Pack is automatically deployed to the client. This process can take up to 45 minutes, depending on the number of courses to be deployed.

New or updated Adoption Packs (Training Plans or single courses) are regularly deployed at the client tenant.

The Adoption Hub contains over 15 hours of e-learning content to help users become proficient in Copilot and basic Microsoft applications. New content is added regularly based on Microsoft updates and user feedback. 

Currently, the course catalog looks like this:

Microsoft Courses: 

• Make Outlook Yours: Customize the New Outlook

• Plan Like a Pro: Calendar Basics in New Outlook

• Inbox to Outbox: Write & Send Email in New Outlook'

• Teamwork, Unlocked: Collaborate in Teams & Channels

• Access Anywhere: Sync SharePoint to Your Desktop

• Organize for Growth: Folder Structures That Scale

• Build Your Workspace: Create & Manage Teams in Microsoft Teams

• Undo Anything: Version History That Saves You

• Work Together Smoothly: Co-Author Without Conflicts

• Share Without the Risk: Files Done Right

• Your Files, Your Way: OneDrive, SharePoint, and Teams

• I Lost My File: Self-Recovery Tips & Tricks

• Take Back Control: Your Inbox Isn’t a Task List

• Automate the Busywork: Rules & Quick Steps That Save Time

• Where Did That Email Go? Outlook Search to the Rescue

Copilot Courses: 

• AI, Meet Your Copilot: A 10,000‑ft Tour

• Copilot: Your First 5 Minutes

• AI for Everyday Fun: Little Tricks, Big Smiles

• The Copilot Button: What Does It Do?

• Prompting 101: Your First Great Ask

• Use AI Right: Responsible Copilot Practices

• Ease up Emails: Draft with Confidence

• Find Anything Fast: Search in Teams

• Calm the Chaos: Organize Outlook with Copilot

• From Call to Clarity: Instant Notes & Actions

• Catch‑Up Quick: Meeting & Chat Summaries

• Blank Page, No Fear: Draft with Copilot in Word

• Task Lists on Turbo: Excel + Copilot

• Instant Insight: Summarize & Compare PDFs with Copilot

• Meet the Agents: Your AI Teammates 101

• Prompt Coach: Perfect Your Prompt

• Agenda in Minutes: Teams + Copilot

• One Click to Decks: Presentations with Copilot

• Unstuck: Spark Ideas with Copilot

• Template Power: Reuse, Repeat, Win

• Reality Check: Spot & Fix AI Hallucinations

• Storytelling: Making Sense of Your Spreadsheets

• Visual Storycraft: Elevate Slides with Copilot

• Microsoft Agents: Your Expert Friends

• Self-Discovery: Using Copilot to Write Your Self-Reflection

• Whiteboard Wonders: You Don't Have to Start from Scratch

• Ask Smarter: Surveys & Quizzes with Copilot

• Brand Kits Made Easy: Personalize with Create

• Chat Keepers: Save Your Best to Pages

• Excel + Copilot: What It Can (and Can’t) Do

• Create that Captivates: Design with Copilot

• Impactful Images: Spruce Up Your Work

• Instant Infographics: Create in Create

• OneNote + Copilot: Your Guided Start

• Presto: Magical Posters in Copilot Create

• Simplify Sending Summaries: Sum Up Excel Reports

• Slides to Cinema: Movies with Copilot Create

• Tame Your Copilot: Temporary Chats

• Word to Podcast: From Page to Play

• Bias, Busted: Keeping Copilot Fair

• Getting To Know You: Personalize Copilot

• Iterate to Great: Prompt Stacking That Works

• See the Signal: Trends & Forecasts in Excel

• Decide with Confidence: Copilot for Choices that Matter

• Think Different(ly): Get a Different POV

• Unlocking Potential: Your Guide to Copilot Power Applications

• Cross‑App Prompts: Seamless Workflows with Copilot

• From SOP to Skill: Training with Copilot

• Flow State: Automate with Power Automate + Copilot

• HR Moments: Describe the Job with Copilot

• HR Moments: HR Policy Summaries with Copilot

• HR Moments: Performance Conversations with Copilot

• Keep On Schedule: Automate Your Prompts

• Marketing Moments: Power Up Your Marketing with Copilot

• Look Ahead: Predictive Insights with Copilot

• Clone the Know‑How: Assume the Role

• Your Team's New Best Friend: Building Expert Copilot Agents

• Copilot Studio: Advanced Capabilities

• Copilot Cowork: What You Need to Know

• July 2026 What’s New: Microsoft & Copilot Updates

In general, new Courses / Training Plans are regularly added (app. every 4-6 weeks).

For users that have "Completed" the Training Plan, they will remain as completed. For users that are "In Progress", their progression will be recalculated and the new courses will be required for the learner's completion of the Training Plan.

Initially, we track Course and Training Plan completion only. Certificates (received after completion) are added with higher proficiency levels of Copilot Adoption.

Users can revisit or retake a course or training plan at any time.

The Adoption Hub is a Plug-and-Play solution where pre-curated courses are consumed without the possibility to create courses.

The target use-case is to enable end-users with training that helps them adopt Copilot.

The customer can use Learn365 to their full advantage if desired – they just need to reach out to the Partner / Zensai to turn on other capabilities.

This includes the creation of content, import of externally sourced SCORM or AICC content, courses, and more. More information about the built-in capabilities of Learn365 can be found here: Corporate LMS software in Microsoft 365 | Learn365.

Note: A different subscription level might be required to unlock certain features and functions.

The Adoption Hub is a Plug-and-Play solution where pre-curated courses are consumed without the possibility to modify courses.

Yes, the Adoption Hub has course contents to assist learners in all Microsoft products, including Sharepoint, Teams, Excel, Word, and Outlook. 

The Adoption Hub will initially focus on Copilot adoption only, as this is the fastest growing segment in the industry today. Later on, other content, especially for Microsoft Office product adoption, will be offered.

Note: Courses included in the Adoption Hub relates to Microsoft Office products, which have an existing integration with Copilot.

Once the deployment process is complete:

• MSP receives an e-mail
  • MSP/Client completes the install
  • Setup completed for MS Teams

• • Courses deployed
  • Course auto enrolment scheduled
  • MSP Dashboard links (see: manage all of the clients running the Adoption Hub (GDAP)).

Once the order is processed through the Pax8 Marketplace, please follow this simple step-by-step installation guide. Once finished, you're good to go. The installation should take app. 10 minutes to complete. 

Users can access courses through Copilot (Learn365 Agent), Microsoft Teams, SharePoint Online, Teams mobile, and Microsoft Outlook.

Users get email notifications and Teams notifications (if Learn365 for Teams is installed) for various enrollment scenarios.

As a Microsoft solution, we support the standard browsers: Edge, Chrome and Safari. For more detailed information, see this article.

Microsoft 365 technologies and Azure Platform-as-a-Service components are all operated securely in the Microsoft Azure cloud.

Learn365 is fully integrated and available in Copilot Chat, and the Learn365 agent is available across all Copilot plans, including the free plan. As long as a Zensai Adoption Hub subscription is active, users can search for courses and training plans, check in on learning progress, etc.

The Adoption Hub is fully integrated with MS Teams. For more detailed information, see this article.

It is possible to integrate with SharePoint Online. However, if it's a necessary experience for you or your customer you can set up a SharePoint connection. 

The Adoption Hub for SharePoint does support extra WebParts, specifically allowing the placement of the ‘Course Catalog, ‘Recommended Training’ and ‘My Training’.

Note: Please contact your Zensai team for further information. A different subscription level might be required to unlock certain features and functions.

Users can engage with course content throughout the entire M365 ecosystem - Teams, through the Learn365 Copilot Agent, SharePoint, Outlook, Word, PowerPoint - with Excel coming soon. Start a course in one place and pick it back up in another, all in the flow of work.

Last, but not least, we of course integrate with EntraID, supporting Entra ID groups for enrollment, user and subordinate relationships, etc.

Yes – as Microsoft continues to add Copilot everywhere, users will be able to access courses from a Copilot Agent anywhere they see it.

Yes, please see: Learn365 API and REST API, Power BI, and Power Automate.

Learn365 is available in eight regional Azure data centers (Americas, Asia Pacific, Australasia, Canada, Europe, Germany, Switzerland, United Kingdom) and in the US Government Azure Cloud serving both US GCC and GCC high tenants.

Details: www.trustcenter.zensai.com

During install, a data location (Azure region) is selected. Typically, the Microsoft Azure region your client M365 tenant is installed in. Data is processed and stored within that region.

Details: www.trustcenter.zensai.com

Zensai has certified all solutions and complies with, but is not limited to:

• Microsoft 365 App Certification
• ISO/IEC 27001
• ISO/IEC 27701
• ISO 9001
• TX-RAMP
• Veracode

Details: www.trustcenter.zensai.com

https://www.trustcenter.zensai.com/ The following main areas are covered in detail:

• Business Continuity
• Application & Operation Security
• Architecture and Development
• Data Handling and Privacy
• Permission & Authentication
• Accessibility